BFG Distribution Inc.
Terms and Conditions
Effective Date: 01/01/2018
1. Introduction
These Terms and Conditions ("Terms") govern the purchase and use of products and services from BFG Distribution Inc. ("BFG", "we", "our", or "us"). By placing an order with us, you ("Customer", "you") agree to comply with these Terms. If you do not agree to these Terms, please do not proceed with your purchase.
2. Definitions
- "Products" refers to all goods and merchandise available for sale from BFG Distribution Inc.
- "Services" refers to any additional support or services provided in relation to the sale of products.
- "Customer" refers to the purchaser of products or services from BFG Distribution Inc.
3. Orders and Acceptance
3.1 Order Placement
Orders may be placed via our website, email, phone, or any other authorized method. All orders are subject to availability and confirmation of pricing.
3.2 Order Confirmation
Upon placing an order, you will receive an order confirmation. This confirmation does not indicate acceptance of the order but acknowledges that we have received your request. A binding agreement is formed once we confirm shipment or process the payment.
3.3 Right to Reject Orders
BFG Distribution Inc. reserves the right to refuse any order for any reason, including but not limited to product unavailability or suspicion of fraudulent activity.
4. Pricing and Payment
4.1 Pricing
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Prices exclude applicable taxes, shipping, and handling fees unless explicitly stated otherwise. Any taxes or additional charges will be calculated and added during checkout based on your location and applicable laws.
4.2 Payment Terms
All payments must be made in full at the time of order unless a specific payment arrangement has been agreed upon. We accept the following payment methods:
- Cash
- Checks
- Wire Transfers
- ACH (Automated Clearing House)
- Debit Cards
- Credit Cards
4.3 Late Payments
If a Customer fails to make a payment by the due date, BFG reserves the right to suspend further deliveries until the outstanding amount is paid.
5. Shipping, Freight, and Delivery
5.1 Shipping Methods
BFG Distribution Inc. offers shipping, freight, and delivery services. Deliveries are made with an extra charge within the state of North Carolina to the address provided at the time of order.r. Products may be shipped or freighted based on the size, weight, and destination of the order.
5.2 Shipping Costs
Shipping, freight, and delivery costs will be calculated and added during the checkout process. These charges vary based on the location, shipping method, and weight of the items ordered. Customers are responsible for these costs unless otherwise specified.
5.3 Delivery Timeframes
Shipping and delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or weather conditions. BFG Distribution Inc. will make reasonable efforts to ensure timely delivery within North Carolina.
5.4 Risk of Loss
Risk of loss and title for the Products pass to the Customer upon delivery to the carrier, freight service, or when delivery is made to the Customer’s designated location.
5.5 Freight Services
For larger orders, BFG Distribution Inc. may arrange freight services. These will be handled through third-party freight carriers, and shipping terms will be coordinated directly with the Customer. Special freight handling requests may incur additional charges.
5.6 Delivery Delays
We are not liable for delays in shipping, freight, or delivery due to events beyond our control, including but not limited to strikes, natural disasters, carrier issues, or other unforeseen circumstances.
6. Returns and Cancellations
6.1 Final Sale Policy
All sales are final. No returns or exchanges will be accepted, and there are no exceptions to this policy.
6.2 Reporting Issues
Breakage, damaged, or missing items must be reported to BFG Distribution Inc. within 7 days of receiving the order. Customers are responsible for inspecting their orders upon delivery.
6.3 Replacement and Credit Policy
Replacements or credits will not be issued after 7 days of receiving the Products. Claims for damaged or missing items must be accompanied by photographic evidence and a detailed description of the issue.
6.4 N2O (Nitrous Oxide) canisters: Due to safety and regulatory concerns, all sales of N2O products are final. No returns or refunds will be accepted for N2O canisters or related items.
6.5 Cancellations
Orders may be canceled prior to shipment by contacting your sales representative. Once an order has been shipped, cancellation is no longer possible.
7. Warranties
7.1 Product Warranty
BFG Distribution Inc. warrants that the Products will be free from material defects upon receiving the product. If the product is found to be defective upon delivery, the Customer must report the issue in accordance with the reporting policy outlined in Section 6.2.
7.2 Exclusions
The warranty does not cover damage caused by improper use, modification, or any form of misuse. BFG is not liable for any incidental or consequential damages.
8. Legal Use of Products
All products sold by BFG Distribution Inc. are intended for legal use only. Customers are solely responsible for ensuring that the purchase and use of our products comply with all applicable local, state, and federal laws. BFG Distribution Inc. will not be held responsible for any misuse of products.
8.1 N2O (Nitrous Oxide) Usage
If you are purchasing Nitrous Oxide (N2O), it is expressly sold for use in food and beverage preparations only, such as in the preparation of whipped cream. Any other use of N2O is strictly prohibited and may be illegal. Customers assume all liability for improper or unlawful use of N2O.
9. Limitation of Liability
To the fullest extent permitted by law, BFG Distribution Inc. will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Products, even if we have been advised of the possibility of such damages. Our total liability for any claim shall not exceed the amount paid by the Customer for the Products.
10. Intellectual Property
All content, logos, designs, and trademarks associated with BFG Distribution Inc. are the property of BFG or its licensors. You are prohibited from using our intellectual property without prior written consent.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of North Carolina, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of North Carolina.
12. Force Majeure
BFG Distribution Inc. shall not be held liable for delays or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, government restrictions, or natural disasters.
13. Amendments
BFG Distribution Inc. reserves the right to modify these Terms at any time. Any changes will be posted on our website and will apply to all future transactions. Your continued use of our services after the effective date of the changes constitutes acceptance of the new Terms.
14. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
- BFG Distribution Inc.
4191-200 Fayetteville RD
Email: info@bfgdistribution.com OR bfgdistributioninc@gmail.com
Phone: 833-211-2113