Privacy Policy

1. About this policy

This Privacy Policy explains how BFG Distribution Inc. ("BFG", "we", "us") collects, uses, and protects information when you visit bfgwholesale.com, apply for an account, place orders, or contact us.

BFG is a business-to-business (B2B) wholesaler. Our website and services are intended for businesses and their representatives, not for individual consumers.

2. Information we collect

Information you give us:

• Business and contact details, such as business name, contact name, email, phone, and billing and shipping addresses.
• Account application details and documents, such as business license, EIN confirmation, and resale or tax-exemption certificates.
• Payment information. If you sign our Card Authorization Form, we keep card details on file to process future orders. Card data is handled through our payment systems and is not shared for any other purpose.
• Messages you send us through forms, email, phone, or chat.

Information collected automatically:

• Website usage data, such as IP address, browser type, pages visited, and time on each page.
• Cookies and similar technologies that keep you signed in, remember your cart, and help us understand how the site is used.

3. How we use your information

• To review and manage your wholesale account.
• To process, deliver, and bill your orders.
• To answer questions and provide customer service.
• To keep required tax and business records, including exemption certificates.
• To improve our website, products, and services.
• To send you product updates and promotions, if you agree to receive them. You can opt out at any time.
• To prevent fraud and to comply with the law.

4. How we share your information

We do not sell your personal information. We share it only as needed with:

• Service providers who help us run our business, such as payment processors, delivery and freight carriers, website and software hosting, and email services. They may use your information only to perform services for us.
• Government agencies and authorities, when required by law, such as tax authorities.
• A buyer or successor, if our business or its assets are sold or merged.

5. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No website or storage system is 100% secure, so we cannot guarantee absolute security.

6. How long we keep information

We keep account, order, and tax records for as long as your account is active and as long as the law requires for tax and business records. After that, we delete or anonymize them.

7. Your choices

• Access and update: Sign in to your account or contact us to review or correct your information.
• Marketing: Use the unsubscribe link in any marketing email, or contact us.
• Deletion: You may ask us to delete your information. We will do so unless we must keep it for legal, tax, or accounting reasons.
• Cookies: You can block or delete cookies in your browser settings. Some site features, like sign-in and the cart, may not work without them.

8. Children

Our website and services are for adults acting on behalf of businesses. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it.

9. Changes to this policy

We may update this policy from time to time. The version on this page, with its "Last updated" date, is the current one.